Terms and conditions



  • Vanessa will describe the benefits and risks of your proposed treatment and record your consultation on a form. This form will be used for reference and referred to on subsequent visits. All forms must be signed by both the client and the practitioner in order to proceed.


  • Vanessa will discuss what the procedure is likely to involve and about subsequent treatments. You will be given After Care Information verbally and you will also be sent with a copy via text.


  • Permanent Make Up is a process that may require more than the two procedures to achieve the desired result. Further applications will be chargeable at the discretion of Vanessa.


  • It is extremely important that you adhere to your Aftercare Instructions to ensure that you are not vulnerable to infection once you have left the environment of the clinic. If a treated area is picked, pulled, or accidentally knocked, not only is it more susceptible to infection it may also affect the healed result and the pigment could migrate outside of the treated area and therefore appear uneven and require more work, for which there will be an extra charge.


  • Vanessa reserves the right to refuse service to anyone.


  • PMU is an art process, not an exact science, and cannot guarantee you an exact colour result, as colours heal differently in all individuals. The elected colour will be darker immediately after the treatment. This darker colour should exfoliate and lighten up to at least 25%+ within 7/14 days. Lighter colours fade faster than darker colours, and all colours will change with time.


  • You may need to return for additional treatments before your procedure is deemed complete. The payment for additional work – if applicable will be agreed prior to any work commencing. Additional work cannot be carried out for 4 – 8 weeks, to allow the area to heal fully.


  • Can I expect to have perfect hair strokes? All PMU results vary from person to person.
    -Clients with oily skin and open pores, the results will appear softer/solid or powdered looking.
    -Clients with Fitzpatrick skin type 3-6, the hair strokes will not be as visible as on lighter skin types.
  • Permanent makeup results can be unsuccessful on some skin types. This includes clients with large pores and oily skin. In some cases, an additional 3rd top up treatment maybe required at an additional cost.


  • We cannot guarantee successful results on 100% of our clients especially those with problem/poor quality skin and do not offer refunds as we have carried out the treatment at a cost.


  • A top-up treatment is included in the price and should be booked at least 4-6 weeks after the first treatment but within 8 weeks of the initial treatment.


  • The skin type of every client is different, and colour should stay visible in the skin for several years. The ingredient iron oxide in the pigment will be present permanently but will not necessarily be visible. A re-touch procedure will be required periodically to keep the procedure looking fresh. This is dependent on age, skin type, medications, sun exposure and  chosen colour.
  • After each treatment the treated area can swell and distort. This should settle with 2 – 3 days following the treatment. Immediately following the treatment, a white hue will be visible or show redness and, in some cases, bruising.  Vanessa will recommend how to take care of this. You may experience some discomfort, but she will reassure you throughout and will endeavor to make you feel comfortable.


  • Pigments are made from iron oxides and are not the same as tattoo inks and therefore compatibility is questionable. It is important to note that if you have an MRI or CAT scan you must tell the radiologist that you have had a medical tattoo. You may experience a slight tingling in the treated area.


  • Healed results will vary with each individual client and using a pencil or powder may still be needed. We have no control over what occurs during the healing process.


  • There are NO guarantees to the success and longevity of permanent make up and additional sessions (at an additional cost) may be required to obtain optimal results.